Archives: Reviews

Zone Control System Repair in Wenatchee 98801

“We have been paying various hvac companies to service our system every spring and fall with continued problems. Jacob’s found issues that have obviously not been addressed for some time. They found the problems and replaced faulty sensors. Their technicians were courteous and informative. They are now our go-to company to service our hvac system!”

– Paul & Mary H.

Air Conditioner Maintenance in Wenatchee, WA 98801

“A few years ago, we purchased a house with what I imagine is the first AC unit ever created — it’s old old. I have used Jacob’s a handful of times to repair and maintain the unit and will continue to do so, as it’s always a wonderful experience. This most recent time, Christian came out to do a maintenance check that ended up requiring some work. He was thorough and communicative: updating me on what he was doing, why he was doing that, and what the possible results could mean to me. And when he realized he’d fixed something rather than needing to replace it as he suspected, I think he was as happy about saving me money as I was! I look for dependability, communication, and quality, and Jacob’s checks all the boxes…”

– Cori E.

Heat Pump Maintenance in Wenatchee 98801

“Jake did a great job of explaining things!”

– Russ F.

Air Conditioner Repair in Wenatchee 98801

“Honestly such a great experience. Ryan walked me through everything…and taught me so much. Fixed the immediate need and we came up with a plan for other preventative items…I have an older home…highly recommend!!!”

– Gina D.

Air Conditioner Repair in Wenatchee 98801

“Ryan was very helpful. Answered questions and was thorough in identifying issues. Showed me leaks in the system using soap spray. Described in detail the items that are urgent care to get my system back up and running. Also described other preventative items that can tax the system and make it work harder than necessary. Patient, professional, knowledgeable and a good listener.”

– Sterling K.

Air Conditioner Repair in East Wenatchee 98802

“Jake came out to fix my air conditioning unit after an issue was found during a normal maintenance appointment. He was kind and professional. The issue was fixed within an hour and I have a working unit going into summer! Couldn’t be happier with the service provided by Jacob’s HVAC/R”

– Chynna S.

Air Duct Replacement in East Wenatchee 98802

“I needed a single air duct rerouted to finish a shower installation. Jacob’s did everything they said they would. Quoted me, confirmed appointments, arrived on time and communicated every step of the way. The crew arrived and was very personable, was able to explain everything there were going to do and then followed through. Excellent service. I highly recommend.”

– Jim J.

Same Day HVAC Service

Great Service, very helpful and informative. When the service personnel’s vehicle broke down they contacted me right away and still came and provided service the same day. Great job.

Michael M.

Great HVAC Service

Highly recommend for service.

Patricia L.

Courteous and Knowledgeable HVAC Company

Quick responses, courteous and knowledgeable people, kind and caring. Great Value.

Martha T.

Excellent HVAC Company

Was exactly what I needed.  They were very communicative regarding when they would be there, and what to expect.  The technician was the BEST I have ever had.  Knew his stuff, did that little extra, and was incredibly patient and diligent.  I highly recommend them.

Glen P.

Gas Fireplace Service

We had our gas fireplace serviced. The technician did a great job and was very personable. The fireplace works as it is supposed to.

Steve M.

Wonderful HVAC Company

This is a wonderful company to have come into your home!  The technician: knowledgable, articulate, neat and hardworking.  They send out text messages to keep you informed of the schedule and let you know when they arrive so you know who is at the door.

Jennifer J.

Gas Fireplace Repair

From scheduling to actual work, these people are great!  Our technician even covered his shoes with booties to keep our floor clean!  Christian was very knowledgable and fixed our gas fireplace in no time.  They keep you up to date on their arrival, even texting that our technician was at our home.  The bill was reasonable.

Doug & Jennifer J.

Excellent HVAC Service

“Excellent workmanship! Would definitely use you again.”

-Steve V.

Courteous and Timely HVAC Repair

“So far all the tech did was diagnose the problem. He was courteous and on time for the work. I will give a more complete review when the actual repair is complete.”

-Dave V.

Wonderful Heating & Cooling Service

“Jacob’s staff always does a wonderful job for us. I highly recommend them!”

-Kay J.

Furnace & Air Conditioner Installation

Jacobs installed my new air conditioner and furnace system in my house that I bought. I couldn’t be happier with the new system and the job they did. My Real Estate agent, as well as many others recommended Jacob’s. They were able to do the install even when they were booked solid. They even installed a new water heater. Their technicians were very professional.

Randy S.

Heat Pump Maintenance

So thankful for Jacob’s. Our new heat pump has been alright, but each time Jacob’s handles the warranty paper work and repair perfectly.

Shelli L.

Cooling System Repair

When we had a crisis with our cooling system, they were the only place that would come out right away.  They looked at the system, accurately diagnosed it, and scheduled the soonest time that they could do the work when they had the right parts.  There was a collection of problems in the way our system was set up.  They refused all of these problems and were able to propose a remedy for each one of them.  They were resolved the same day.  Excellent service, and competent technicians.

Glen F.

Furnace Repair

Getting ready for spring service to make sure I am ready for the hot summer! I was without heat during a very cold part of the winter. Jacob was here within a day, had everything he needed to repair the furnace in his van, and left with my heat restored! So thankful for the quick, efficient, and friendly service!

Sandra B.

Gas Fireplace Maintenance

We had Ryan and Aslan in for servicing our fireplace. They were very knowledgeable and professional. We will definitely use them again and refer them to friends and family.

Randy S.

HVAC System Replacement

Our daughter used Jacob’s to replace her HVAC system and had a great experience.  We decided to see what they could do for us and if they could solve problems we were having with our old system. They were great getting us a plan and quote to upgrade our noisy old system.  The new system is so quiet.  We added air scrubber, humidifier and electrostatic filtration.  This has made a significant difference in our house.

Jeff N.

Friendly HVAC Company

Absolutely wonderful working with this company. The tech guy was friendly, and explained everything he was doing. The office staff were keeping me informed as to when the serviceman would arrive. And I was really pleased he had the part on his truck, I thought for sure we would have to order it.

Thanks for a wonderful job Jacob’s.

Bill S.

Very Good HVAC Service

Expensive but worth it! Told my brother and neighbor about the good service.

Steve V.

Ductless Heating and Cooling

If you are going to need a company to upgrade, repair, or install ductless heating and cooling you can’t go wrong with Jacob’s.

Craig W.

Quality HVAC Work

My go to business for all my HVAC needs. Quality work, excellent customer service, responsive, professional and trustworthy. I highly recommend Jacob’s HVAC/R!

Donna D.

Air Conditioner Repair

I have known, and used, Jacob and his crew sense he started his business, and I can’t say enough good things about them.  Thanks for getting my house cooled down last week.

Brennan E.

Cooling System Installation

They are the best.  We were so pleased with the service and very nice people to work with.  The cooling system is awesome and come winter we will try the heating.

Bob M.